Friday, August 12, 2011

Example of poor web design!'s my bank's online banking login page. Notice the separate log-in for people using the Safari browser!! WTF?! Seriously? This is a horrible user experience. It confuses people, especially those who have no idea what Safari is or even what a browser is. If people are confused then they will not use the service. And why Safari? Surely IE6 users should be the ones directed to a separate log-in. Of course, in reality, nobody should be - everybody should use the same log-in and the site should be designed to work across all popular browsers. And surely they could redirect UK customers automatically based on IP? And don't even get me started on the red font...sigh.